BillDelete
Nonprofit

UCHealth

UCHealthAurora, CO1-888-824-4011
Charity Care Policy

UCHealth provides 100% charity care for patients at or below 250% FPL. Discounted care is available for patients between 250-400% FPL. Colorado's Hospital Discounted Care program provides additional protections.

Income Eligibility

100% free care below 250% FPL; sliding scale 250-400% FPL

Financial Data

Tax Exemption Value

$1.3 billion in community benefit (2023)

Charity Care Provided

$310 million in charity care (2023)

Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.

How to Apply
  1. 1Apply through Patient Financial Services.
  2. 2Submit the financial assistance application with income and asset documentation.
  3. 3Colorado law requires hospitals to screen emergency patients for the Hospital Discounted Care program.

Need help applying?

We generate a personalized charity care application letter with all the right language and legal citations to maximize your chances of approval.

Generate Your Charity Care Application — $49
Know Your Rights

As a patient at UCHealth, you have the right to:

  • Receive a plain-language summary of the hospital's financial assistance policy before being billed
  • Apply for financial assistance up to 240 days after your first billing statement
  • Not be sent to collections or have liens placed on your property while your application is pending
  • Receive emergency care regardless of your ability to pay, under EMTALA federal law
  • Request an itemized bill with every charge explained in detail
  • Dispute any charge you believe is inaccurate or unfair
  • Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
  • Have your financial assistance application reviewed within a reasonable time frame