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Nonprofit

Memorial Hermann Health System

Memorial HermannHouston, TX1-713-222-2273
Charity Care Policy

Memorial Hermann provides 100% charity care for patients at or below 200% FPL. A sliding scale discount is available for patients between 200-300% FPL. Self-pay patients receive a minimum uninsured discount.

Income Eligibility

100% free care below 200% FPL; sliding scale 200-300% FPL

Financial Data

Tax Exemption Value

$1.6 billion in community benefit (2023)

Charity Care Provided

$400 million in charity care (2023)

Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.

How to Apply
  1. 1Apply through the Patient Access or Financial Counseling department.
  2. 2Submit the Financial Assistance Application with proof of income and residency within 240 days of discharge.

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Know Your Rights

As a patient at Memorial Hermann Health System, you have the right to:

  • Receive a plain-language summary of the hospital's financial assistance policy before being billed
  • Apply for financial assistance up to 240 days after your first billing statement
  • Not be sent to collections or have liens placed on your property while your application is pending
  • Receive emergency care regardless of your ability to pay, under EMTALA federal law
  • Request an itemized bill with every charge explained in detail
  • Dispute any charge you believe is inaccurate or unfair
  • Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
  • Have your financial assistance application reviewed within a reasonable time frame