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Nonprofit

Mayo Clinic

Mayo ClinicRochester, MN1-507-266-0664
Charity Care Policy

Mayo Clinic provides financial assistance for patients at or below 400% FPL. Patients below 200% FPL may receive 100% write-off. Sliding scale discounts available between 200-400% FPL.

Income Eligibility

100% free care below 200% FPL; sliding scale 200-400% FPL

Financial Data

Tax Exemption Value

$3.0 billion in community benefit (2023)

Charity Care Provided

$720 million in charity care (2023)

Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.

How to Apply
  1. 1Contact the Financial Assistance Office or apply online.
  2. 2Submit the application with income documentation, tax returns, and proof of assets.
  3. 3A financial counselor will review within 30 days of submission.

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Know Your Rights

As a patient at Mayo Clinic, you have the right to:

  • Receive a plain-language summary of the hospital's financial assistance policy before being billed
  • Apply for financial assistance up to 240 days after your first billing statement
  • Not be sent to collections or have liens placed on your property while your application is pending
  • Receive emergency care regardless of your ability to pay, under EMTALA federal law
  • Request an itemized bill with every charge explained in detail
  • Dispute any charge you believe is inaccurate or unfair
  • Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
  • Have your financial assistance application reviewed within a reasonable time frame