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Nonprofit

Baylor Scott & White Health

Baylor Scott & White HealthDallas, TX1-800-442-0296
Charity Care Policy

Baylor Scott & White provides 100% charity care for patients at or below 200% FPL. Sliding scale discounts available for patients between 200-300% FPL. All uninsured patients receive a self-pay discount.

Income Eligibility

100% free care below 200% FPL; sliding scale 200-300% FPL

Financial Data

Tax Exemption Value

$2.4 billion in community benefit (2023)

Charity Care Provided

$580 million in charity care (2023)

Nonprofit hospitals receive tax exemptions in exchange for providing community benefits including charity care. Under IRS Section 501(r), they are required to have a written financial assistance policy and may not pursue extraordinary collection actions before making reasonable efforts to determine eligibility.

How to Apply
  1. 1Apply for financial assistance through Patient Financial Services.
  2. 2Submit the application with income verification documents including tax returns and pay stubs within 240 days of the date of service.

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Know Your Rights

As a patient at Baylor Scott & White Health, you have the right to:

  • Receive a plain-language summary of the hospital's financial assistance policy before being billed
  • Apply for financial assistance up to 240 days after your first billing statement
  • Not be sent to collections or have liens placed on your property while your application is pending
  • Receive emergency care regardless of your ability to pay, under EMTALA federal law
  • Request an itemized bill with every charge explained in detail
  • Dispute any charge you believe is inaccurate or unfair
  • Be charged no more than the amounts generally billed to insured patients if you qualify for financial assistance
  • Have your financial assistance application reviewed within a reasonable time frame